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Type Printer in Cortana Search box > Click Printers & Scanners > Scroll down and click Print server properties under Related settings > Under Driver tab, look for your printer > Select it and click Remove button at the bottom Type Printer in Cortana Search box > Printers & Scanners > Select your printer > Remove device

Uninstall and reinstall the Printer (Credit to Andre Da Costa, MVP for providing steps)Ĭlick on Windows Key+X > Apps and Features > Scroll down and click Programs and Features > Select your printer > Select Uninstall

Download it, launch it and follow the onscreen directions to locate problems and fix themĭownload printer driver from printer manufacturer's website and reinstall.ģ. HP provides a tool for HP printers to troubleshoot - HP Print and Scan Doctor. In case of Wireless printer, Switch it ON and connect it to the Wifi network. I am here to work with you on this problem.īefore proceeding with the troubleshooting steps, Connect your Printer to the computer and Switch it ON.